Contacts

Working time support

We tried to make our customer service as much as possible and are available to communicate with you 24 hours a day. For the convenience of solving your questions on the order, you can write to us in an online chat, or fill out the form below.

Most of the answers to your questions, we gathered at the FAQ page

We reply to over 90% of your email enquiries within 1 hour.

Questions related to the processing of orders: order@cosmostore.org
Cooperation proposals: advert@cosmostore.org

Opening office times

Mon - Fri: 09:30 am - 12:30 pm & 02:30 pm - 05:30 pm
Sat: 09:30 am - 12:30 pm
Sun: Closed

This website operates under the Agency agreement from the individual entrepreneur, the more detailed information you can get in the user agreement.



Our warehouse

We have warehouse in Hong Kong. All the cosmetics stored in the required conditions. We carefully monitor the expiration dates of cosmetics. We try to provide the best service for you.

Our publications

Living with Dry Hair: Solutions For Most Common Issues

Living with Dry Hair: Solutions For Most Common Issues

Dryness of hair can be a true nightmare. It requires more than just regular cleaning and cutting. Want to build a healthy routine for dry hair? Check our guide!

Get Ready For the Best Kisses With These Lip Care Essentials

Get Ready For the Best Kisses With These Lip Care Essentials

Our lips require protection from the sun rays and nourishment during cold winter days. Learn everything about effortless lip care routine.

Face Serum: The Essentials of Your Daily Regimen

Face Serum: The Essentials of Your Daily Regimen

Skincare has become an essential part of our lives. Modern skincare is unimaginable without face serum. Learn how to “treat” your skin correctly.

Julia Miller
Hello! If you have any questions, write to me, I will be happy to answer the question.
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